1. Who this policy applies to
This policy applies to personal information submitted through this website, consultation enquiry forms, email, telephone, WhatsApp, and other channels operated by Shree Nilkanth Solutions.
2. Information we may collect
Depending on how you interact with us, we may collect contact details, nationality or current location information, preferred destination, education, occupation and work-experience information, family or relationship information, immigration history, consultation notes, correspondence, and other information you choose to provide.
If a professional engagement begins, additional identity, financial, employment, education, health, character, relationship, travel, and immigration records may be required depending on the service. Sensitive documents should be exchanged only through the secure method designated for the case.
3. Information we do not ask you to place in basic web forms
Do not submit passwords, complete payment-card numbers, online-banking credentials, security codes, or unrelated identity credentials through a general enquiry form.
4. How information may be used
Information may be used to respond to enquiries, assess what service may be relevant, arrange consultations, provide agreed services, communicate about a case, maintain business and compliance records, issue invoices, improve operations, protect systems, handle complaints, and meet legal obligations.
5. Legal basis and consent
The legal basis for processing depends on the applicable privacy law and the context in which information is collected. Processing may be necessary to respond to a request, perform a contract, comply with law, protect legitimate business interests, or rely on consent where required. Obtain local legal review before publishing jurisdiction-specific claims about legal bases.
6. Sharing information
We may use service providers for hosting, email, CRM, document storage, communications, scheduling, accounting, analytics, security, and other operational functions. Information may also need to be shared with government authorities, education providers, employers, assessing bodies, medical providers, translators, legal advisers, or other third parties when authorised or required for the agreed service.
7. International data transfers
Immigration services are international by nature. Information may be processed in countries other than the country in which you live. Where data-protection law imposes transfer requirements, appropriate safeguards should be implemented for the systems actually used.
8. Cookies, analytics, and advertising
If analytics, advertising pixels, conversion tracking, chat widgets, embedded maps, scheduling tools, or similar technologies are added, the final site should include an accurate cookie notice and consent mechanism where legally required. This policy should be updated to reflect the tools in production.
9. Retention
Personal information should be retained only for as long as reasonably needed for the enquiry, professional service, legal or regulatory obligations, dispute management, security, and legitimate record-keeping. The final business should adopt and document an appropriate retention schedule.
10. Security
Reasonable administrative, technical, and organisational measures should be used to protect information. No online system can guarantee absolute security, so clients should use the designated secure channels for highly sensitive documents.
11. Your rights
Depending on the law that applies to you, you may have rights to request access, correction, deletion, restriction, objection, portability, withdrawal of consent, or complaint to a regulator. These rights are not identical in every jurisdiction and can be subject to exceptions.
12. Children
This website is not designed for children to independently submit immigration enquiries. Where a minor is part of a case, information should normally be provided by or with the involvement of a parent, guardian, or authorised adult as appropriate.
13. Changes to this policy
We may update this policy when our services, systems, or legal obligations change. The updated date should be revised when material changes are published.
14. Contact
Privacy questions can be directed through the Contact page or by phone at +91 81461 08593.